Shipping Policy – Buyagen

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At Buyagen, we are committed to delivering your orders quickly and securely. Please read our shipping policy carefully to understand how we process and ship your purchases.

1. Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery

• Free Shipping is available on all orders.

• Estimated delivery time is 3–7 business days depending on your location.

• Delivery times are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.

3. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number.

• You can track your order directly through the courier’s website or from your account on Buyagen.

4. Shipping Locations

• We currently ship to addresses within Pakistan.

• Please ensure that your shipping address is complete and accurate (including building name, street, city, and postal code).

5. Returns Due to Wrong Address

• If an incorrect address is provided and the order is returned, customers will be responsible for providing the correct address for re-delivery.

6. Damaged or Lost Packages

• Buyagen is not responsible for packages lost or damaged during shipping. However, if you receive a damaged item, please contact us immediately so we can assist you.